HOW PREPFLOW WORKS

From Inventory Arrival to Final Delivery.

Explore how PrepFlow handles your inventory, fulfilment, Amazon FBA preparation, B2B orders and customer returns from one streamlined operation.

DTC FULFILLMENT

From Your Inventory to Your Customer.

See how PrepFlow receives, stores, processes, packs and ships your direct-to-consumer orders.

01

Send Inventory to Our Warehouse

Submit your inbound inventory information through your PrepFlow dashboard before shipping products to us, allowing our warehouse team to prepare for your arrival.

Submitting inventory information to PrepFlow
02

Your Inventory Arrives at Our Warehouse

Inventory arrives in cartons, pallets or containers. Our receiving team checks the shipment and begins processing your products.

Warehouse receiving inventory
03

We Sort and Store Your Inventory

Products are organised, counted and assigned to suitable storage locations so inventory remains accurate, secure and ready for fulfilment.

Products stored in fulfilment warehouse
04

Integration with Sales Channels

Connect your ecommerce marketplaces and stores with PrepFlow so incoming orders flow directly into your fulfilment operation.

Shopify • Amazon • TikTok Shop • WooCommerce • eBay
Ecommerce sales channel integrations
05

Orders Start Flowing

Orders from connected sales channels automatically appear in the PrepFlow fulfilment workflow as customers place them.

Warehouse staff processing ecommerce orders
06

Orders are Picked & Packed

Our fulfilment team picks the correct products, performs necessary checks and packs each order according to your packaging requirements.

Warehouse worker packing customer order
07

Carrier Selected via Rate Shopping

Available carrier services can be compared to determine an appropriate shipping option based on the order destination and service requirements.

Shipping carrier options
08

Order Marked Fulfilled on PrepFlow

Once dispatched, the fulfilment status is updated so your operational records remain current.

Fulfilment order management dashboard
09

Order Status Updates on Your Store

Fulfilment information is synchronised back to your connected sales channel so your store records remain aligned with the warehouse.

Ecommerce store order status
10

Tracking Numbers Sent to Customers

Shipment tracking information can be passed back through the connected store so customers can follow their order journey.

Customer ecommerce order tracking
11

Packages Collected by Carriers

Prepared shipments are handed over to carriers for the final delivery stage to your customers.

Carrier collecting warehouse shipments
AMAZON FBA PREP

Prep Inventory for Amazon FBA.

From receiving and preparation through to forwarding inventory to Amazon fulfilment centres.

01

Send Inventory to PrepFlow

Submit information about your incoming inventory before shipping it to our warehouse so our team can prepare for receiving.

Amazon FBA inbound inventory submission
02

Inventory Arrives & Gets Checked

Products are received at our warehouse and the incoming shipment is checked before preparation begins.

Receiving Amazon inventory
03

Sorting and Storage of Your Inventory

Your items are counted, organised and stored securely while they await Amazon preparation instructions.

Amazon inventory stored in warehouse
04

Required Prep Work for Amazon

Depending on your products, preparation may include FNSKU labels, polybagging, bundling, inspection or other agreed prep work.

Amazon FBA product preparation
05

Submit Inventory Forwarding Request

Provide the shipment requirements and Amazon labels needed for the inventory forwarding process.

Amazon inventory forwarding request
06

Preparing Inventory for Carrier Pickup

Prepared cartons or pallets are staged for collection and final forwarding to the designated Amazon fulfilment centre.

Amazon pallets prepared for carrier pickup
07

Carrier Pickup to Amazon

Your prepared inventory is collected and forwarded to the destination specified for the FBA shipment.

Carrier collecting Amazon FBA inventory
B2B FULFILLMENT

Fulfil Wholesale & Retail Orders.

PrepFlow handles inbound inventory and prepares business orders for delivery to clients, distributors and retail partners.

01

Send Inventory for B2B Fulfillment

Submit the details of your incoming stock so our warehouse team knows what inventory to expect.

B2B inventory submission
02

Inventory Arrives at Our Warehouse

Cartons, pallets or other inbound shipments are received and processed by the PrepFlow warehouse team.

B2B stock arriving at warehouse
03

Sorting and Secure Storage of Inventory

Products are counted, organised and stored so inventory is ready when your next wholesale order arrives.

B2B inventory warehouse storage
04

Submit Purchase Orders for Client Fulfillment

Send client or retailer purchase orders to PrepFlow so the warehouse can begin preparing the shipment.

B2B purchase order processing
05

Order Preparation and Packing

Warehouse staff pick the required products and prepare the order according to your retailer or client shipment requirements.

Preparing B2B pallet order
06

Carrier Pickup for Delivery

Once the B2B shipment is ready, it is handed over to the selected carrier for onward transportation.

B2B pallet carrier pickup
07

Order Delivered to Client or Retailer

The carrier completes the final delivery to your business customer, distributor or retail location.

B2B order delivered to retail customer
SEAMLESS RETURNS

Returns Managed Without the Headache.

PrepFlow receives returned products, documents their condition and helps you decide the next action.

01

Customer Sends Return Package to Our Warehouse

Your customer returns the product to the designated PrepFlow warehouse so the return can enter the processing workflow.

Customer preparing ecommerce return
02

Return Package Arrives at PrepFlow

The returned parcel is received by the warehouse and prepared for inspection and documentation.

Warehouse worker receiving returned package
03

Detailed Photo Documentation of Return

The package and contents can be documented so you have visibility into the condition of the returned product before deciding what happens next.

Inspection and photography of returned ecommerce product
04

Your Decision on Return Processing

Based on the product condition, the item can be restocked, inspected further, reshipped, returned to you or disposed of according to your instructions.

Restock • Inspect • Reship • Dispose
Ecommerce return processing options

Ready to simplify fulfilment?

Tell PrepFlow about your business and we'll help identify the right fulfilment solution.

Get a Quote →